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STORE POLICY

Customer Care

We value your satisfaction and are committed to providing you with the best possible shopping experience. Our dedicated Customer Care team is here to assist you with any questions, concerns, or support you may need.

 

How to Reach Us:

• Email: thehangtimegroup@gmail.com (We aim to respond within 24 hours)

• Phone: 425-553-8893 (Available Mon-Fri 9am - 9pm)

• Discord: jerryndairy

 

Our Services:

1. Product Inquiries: Need help choosing the right size or style? We’re here to guide you.

2. Order Assistance: Track your order or get updates on shipping.

3. Issue Resolution: If your item arrives damaged or defective, contact us within 7 days for prompt assistance.

4. General Support: Have any other questions or feedback? We’d love to hear from you!

 

We believe that every customer deserves exceptional care and attention, so don’t hesitate to reach out. Your satisfaction is our priority!

Privacy & Safety

Your privacy and safety are our top priorities. We are committed to protecting your personal information and ensuring a secure shopping experience.

 

Data Protection:

We collect only the necessary information to process your order and improve your shopping experience. Your personal data, including name, email, address, and payment details, are securely stored and processed in compliance with applicable data protection regulations.

 

Secure Transactions:

All transactions on our website are encrypted using SSL (Secure Socket Layer) technology to protect your payment information from unauthorized access. We do not store your credit card details on our servers.

 

Third-Party Access:

We do not share your personal information with third parties except as necessary to process your order (e.g., shipping partners) or as required by law. Your data is never sold, traded, or used for unsolicited marketing purposes.

 

Account Security:

To protect your account, we recommend using a strong, unique password and enabling multi-factor authentication (if available). Always log out of your account after using public or shared devices.

 

Safety Measures:

Our website undergoes regular security checks and updates to maintain a safe browsing environment. If you notice any suspicious activity or receive unsolicited messages claiming to be from MIKIEXESHOP, please contact our Customer Care team immediately.

 

If you have any questions or concerns regarding your privacy or security, feel free to reach out to us at thehangtimegroup@gmail.com. Your trust means everything to us, and we are here to help!

Payment Methods

Payment Methods

• Credit / Debit Cards
• Apple Pay

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